Selma Kovačević Elektroprivreda BiH

Prethodne pozicije: Sistem administrator, Vodeći stručni saradnik za planiranje i razvoj IKT sistema, Vodila ili učestvovala u mnogim kompleksnim IT projektima kao što su:

• Implementacija i održavanje Customer Relationship Management sistema

• Implementacija i održavanje Oracle i Microsoft Business Intelligence/DWH sistema

• Implementacija i održavanje Microsoft Project servera

• Implementacija i održavanje centralizovanog Sistema za monitoring I zaštitu baza podataka (IBM Infosphere Guardium)

• Implementacija Information Security Management System prema standard ISO 27001

• Implementacija ITIL-baziranih procesa (Incident Management, Problem Management, Request for Fulfillment, Asset Management, Change Management)

EDUCATION

Univerzitet u Sarajevu, Elektrotehnički fakultet, Odsjek za računarstvo I informatiku, Sarajevo, BiH

Magistarski radApril 2008Tema: Uticaj implementacije VoIP servisa na poslovni informacioni sistem, ocjena: 10

Univerzitet u Sarajevu, Elektrotehnički fakultet, Odsjek za računarstvo I informatiku, Sarajevo, BiH

Diplomski radSeptembar 2002Razvoj informacionog Sistema za upravljanje ljudskim resursima u javnom preduzeću, ocjena 10

SKILLS/INTERESTS

Jezik – engleski TOEFL

Nivo IT vještine – Ekspertski nivo u korištenju različitih kompjuterskih programa:

• IPMA (International Project manager Association) certificirani Project Manager Associate

• IBM Infosphere Guardium Database Audit certified administrator

• ITIL v3 certificirani ekspert

• Information Security Management systems (ISMS) certificirani ekspert

• ISO 27001 Lead Auditor certificirani ekspert

• Oracle Business Intelligence ekspertUpoznata sa različitim ICT tehnologijama kao što su: Windows platforme, Database Management platforme (Oracle, MS SQL), Project Management sistemi (MS Project server), Server platforme (HP, IBM), Disk Storage sistemi (EMC, HP, IBM), Mrežna rješenja (Cisco Systems, Extreme Networks, D-Link... ).

Stručni radovi:

• „Implementation of software processor for electronic exchange of customers documents in Elektroprivreda BiH“, TELFOR 2018, Belgrade Serbia

• “Using modern CRM tool to inform customers about power disruptions“, CIRED 2018, Neum BiH

• “Managing investment projects in distribution systems using modern Microsoft Project IT tools“, CIRED 2018, Neum BiH

• „Managing investment project in Elektroprivreda BiH using MS Project server“, Microsoft Network 2018, Neum BiH

• „Oracle Database and application consolidation on a purpose-designed hardware and software systems in JP Elektroprivreda BiH”: BH K CIGRE 2017, Neum BiH

• „Implementing advanced web forms and tools for successful promotion of JP Elektroprivreda BIH as a supplier on open electricity market”: BH K CIGRE 2017, Neum BiH

• „Implementing MS Project tools for the purpose of managing investment projects in distribution business of JP Elektroprivreda BiH”: BH K CIGRE 2017, Neum BiH

• „BI/DWH implementation in Elektroprivreda BiH”, Microsoft Network 2016, Neum BiH

• „Role and position of Customer relationship management system in the context of deregulated market and new organization of Public company for producing and distributing electrical energy of Bosnia and Herzegovina”: BH K CIGRE 2015, Neum BiH

• Implementation of Disaster Recovery system in Public company for producing and distributing electrical energy of Bosnia and Herzegovina as a prerequisite for business continuity”: CIGRE SRBIJA 2015, Zlatibor, Srbija.

• “Customer information system in a deregulated electricity market”, CIRED SRBIJA 2014, Vrnjačka Banja, Srbija

• Grabovica, Elvedin, Borovina, Džemo and Kovačević, Selma: “Information Technology model for supporting open Utility market”, The paper was presented at the 2014 International Conference on Power Systems, Energy, Environment (Interlaken, Switzerland) and published in Springer Verlag book

• Grabovica, Elvedin, Borovina, Džemo and Kovačević, Selma: „Information Technology Support for Power Supply Company that Operates in Open Utility Market“, International Journal of Computer and Communication Engineering, Vol.3, No.2, March 2014., ISSN: 2010-3743, pp. 127–133, 20.-21. February 2014., Barcelona, Spain; Paper is indexed in 2014 3rd International Conference on Information Computer Application (ICICA2014).

• “Using IBM Infosphere Guardium system for improving database security in Public company for producing and distributing electrical energy of Bosnia and Herzegovina”, BH K CIGRÉ 2013

• “Database Audit System as an Effective Way of Improving the Overall Database Security”, International conference ITI 2013

• “One example of ITIL in implementing new e-mail services”, International conference ITI 2010

• Regularly published article on ICT topics (Cloud computing, Security in telecommunication systems, Implementation of Contact center, etc.) in magazine “Telecommunication